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ATS Reporting Offices

Single telephone number, fax number and e-mail address at ATS Reporting Offices

Please note that on April 28 this year, the work organisation of the ATS Reporting Offices (ARO) in Poland was changed. The change involves implementation of a single country-wide telephone number +48-22-574-7173 for filing and revising flight plans. The reason for this measure is to reduce the time of waiting for connection and provide an easy contact with an ARO.

From the beginning of 2016 the ATS Reporting Offices in Poland have had a common flight plan processing system. Regardless of the location of the ARO answering the phone, the person wishing to file a flight plan will be able to:
- file a new flight plan,
- revise an existing flight plan,
- obtain information about the status of a flight plan being processed,
- obtain aeronautical information.

Telephone calls are evenly and randomly distributed among the ATS Reporting Offices. However, when a telephone contact with an ARO is established, it can be redirected to a chosen ARO.

Another new solution is a single fax number +48-22-574-7188 to which completed flight plan forms should be sent. Flight plans can be also submitted via e-mail. A single e-mail address aro@pansa.pl was established for use by persons wishing to submit a completed flight plan form.

Please be reminded that a legible and current contact telephone number should be provided on the flight plan form. This will enable ARO personnel to contact the originator if necessary.

Telephone numbers:
+48 22 574 71 73
+48 22 574 71 88 (fax)
e-mail: aro@pansa.pl